FAQ

You can track your orders by going to the Order Status page.

Due to the popularity of certain items, sometimes products do go temporarily out of stock. If the item you are interested in is sold out, it cannot be ordered or be put on a waiting list. Should we have the item back in stock, it will be available to order on our website.

You do not need an account to place an order.

Only Mastercard credit cards are accepted.

Orders only ship within the continental U.S and Hawaii.

Orders will ship within 10 business days from the date the order is placed. If for some reason your order hasn't shipped after the allotted 10 business days, please contact our Customer Support department.

Shipping will be between 1 to 5 business days depending on where the product is shipping from and what shipping method is selected at checkout. Freight cost will be added at checkout and is determined by the weight/size of the order and the shipping destination.

All orders are customized and printed on demand. If there is a quality issue with your order, please send Customer Support an image of the error or damage for a prompt exchange for the same item, or immediate full refund. Otherwise, no returns are accepted. All refunds and exchanges must be made within 30 days of receipt.

Please contact our customer support team at Customer Support to see if this is possible. We cannot guarantee that this will be possible, but we will do our best to accommodate the request if the request is made within one business day of placing the order.

Please contact us at Customer Support. Our hours of operation are 8:30am - 5:30pm EST Monday through Friday.

adm Promotions USA Inc.

A 3% surcharge may apply when using credit cards or Click to Pay for merchandise purchases. This fee is a direct pass-through from Mastercard's processing partner. The surcharge is determined based on the ZIP code or state provided in the cardholder's billing address at the time of payment. No surcharge will be applied to cards with billing addresses in Massachusetts (MA), Connecticut (CT), or Puerto Rico. This fee is not retained by Mastercard and reflects the direct cost of processing the transaction. There is no fee for purchases made with debit or prepaid cards.